Our mission is to help companies thrive by creating good jobs

Read the HBR Big Idea 

The WHAT of the Good Jobs System

Drawing on more than a decade of research, Zeynep Ton shows how operational excellence enables companies to offer the lowest prices to customers while ensuring good jobs for their employees and superior results for their investors.

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The WHY and HOW of the Good Jobs System

The Case for Good Jobs describes the “why” and “how” of the Good Jobs Strategy—to help leaders overcome the disconnect between recognizing a better model and having the courage to implement it.

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The Good Jobs Strategy in Action at Sam's Club

In this HBR interview Tim Simmons, the chief product officer of Sam’s Club, details how Walmart’s membership warehouse retailer set about to change virtually every major aspect of its operating model.

Sam's Club reduced prices and SKUs, introduced an array of digital technologies, redesigned jobs, and raised the average pay of its employees by 31%.

Since then net sales have increased by 43%; comparable store sales have grown by double digits 12 quarters in a row; and employee turnover fell significantly.

  • Are You a Good Jobs Leader?

    Good Jobs Institute serves leaders who want to improve the jobs and lives of their employees while boosting their company's performance. We offer tools, case studies, videos, and other content to educate and inspire change. As a nonprofit, we partner with companies to both support and learn from their Good Jobs journey.

    Take our 20-question survey to assess if your company has the urgency and leadership inclination for change.

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Watch Costco's Jim Sinegal and other business leaders talk about the benefits of the Good Jobs Strategy.

Good Jobs Impact